Privacy Policy

1. Organization

Name: Young Carers Association (Ippan Shadan Hojin Young Carer Kyokai)
Address: Bellevue Hill #101, 2-9-32 Hatanodai, Shinagawa-ku, Tokyo, Japan
Representative Director: Seigo Miyazaki

2. How we collect personal information

Where necessary, the Association collects personally identifiable information such as name, date of birth, address, telephone number, email address, and care experience — as defined by the Japan Carers Federation: providing unpaid care such as nursing, looking after, attending to, or being concerned for family members, relatives, friends, or acquaintances who need care due to physical or mental ill health ("Care Experience"). The handling of Care Experience is described in Section 9.

3. Purposes of use

The Association defines the purposes of use of personal information as follows and collects and uses personal information only to the extent necessary to achieve those purposes. Should the Association need to collect or use personal information for any other purpose, it will notify the individual and obtain their consent before doing so.

The purposes of use are as follows:

1. (1) Communications necessary for operating the Association
2. (2) Creating and using statistical information about our services in a form that does not identify individuals
3. (3) Communications, guidance, and post-event data analysis for the administration of events, seminars (including video viewing; the same applies below), and communities hosted by the Association
4. (4) Responding to inquiries, consultations, and complaints, and carrying out work necessary to resolve disputes
5. (5) Investigation, reporting, and communication in the event of an incident or accident
6. (6) Other purposes related to or incidental to the above

4. Measures for the secure management of personal data

The Association strives to keep personal information accurate and up to date, and provides education and training to all staff and officers to protect personal information from unauthorized access, alteration, leakage, loss, or damage.

5. Joint use of personal data

Where a person seeking consultation is believed to be in danger of losing their life and emergency response or crisis intervention is required, the Association will promptly share personally identifiable information with the appropriate agencies and services, and will notify the police or other relevant authorities as necessary.

6. Provision of personal data to third parties

Except as otherwise provided by law or this Policy, the Association will not provide personal information to third parties without consent.

7. Disclosure and correction of retained personal data

When a person seeking consultation or their representative requests disclosure of personal information, the Association will disclose it to the individual without delay. To request notification of the purposes of use, or correction, addition, deletion, suspension of use, or suspension of provision to third parties of your personal information, please contact us as follows.

[Postal address]
Bellevue Hill #101, 2-9-32 Hatanodai, Shinagawa-ku, Tokyo 142-0064, Japan
[Contact]
contact.form@youngcarerjapan.com

8. Inquiries about the handling of personal information

For questions or concerns about the Association's handling of personal information, please contact us using the address above.

9. Handling of Care Experience

The Association treats Care Experience as anonymized case information, ensuring that neither the carer nor the person they care for can be identified. Where Care Experience is used for academic research or similar purposes, information may be provided to specialized institutions only with the consent of the individual concerned.

10. Date of establishment and revisions

Established: March 31, 2023
Revised: February 27, 2024
Revised: May 8, 2024

11. Links

You are free to link to the Association's website. However, we may ask you to remove a link depending on the content of the linking website.